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Service Network / Online collaboration of service personnel to realize work order closed-loop management.
With the growth of your business, and because work orders become more and more diversified, process efficiency is a key to success. How to know the service status in time? How to conduct service satisfaction with return visit or service evaluation? Based on years of practical experience, our CRM ServiceCloud gives you the tools to achieve that goal.
Support multiple types of work orders
The service content can be defined
Service list whole process monitoring
Display the service process throughout and grasp the service status in time
Real time reminder of overdue service
Timely return visit and master the service satisfaction
Sampling return visit and reduce customer service cost
Return visit results analysis, service satisfaction statistics, find problems and service improvement
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